Back to event list

WANADONA Presents Best Practices for Conducting Root Cause Analysis: Growing Your QAPI Tree From the Roots Up

Are you anxious when needing to do a root cause analysis? This webinar will walk you through some real life situations to determine the root cause. As you work through these issues you will pick up some skills utilizing the basic QAPI tools such as fish bone diagrams and the 5 whys. Join us on this journey to discover the real reason something happened.


  • The learner will develop skills to identify root cause of problems utilizing basic QAPI tools such as fish bone diagrams and root cause analysis.
  • The learner will work through a problem using real life situations to determine root cause for the problem and identifying problem solving skills to address concerns.

July 20, 2022

12:00 PM  CST

Register in advance for this meeting:




Sylvia has an extensive healthcare background with more than 30 years of experience. In Sylvia’s career she has held positions as a staff nurse, infection control nurse, case manager, Director of Nursing, nurse consultant and even served as Healthcare surveyor with Michigan Depart of Health. With certifications as a Director of Nursing Administration in Long-term care, Master Trainer (NADONA), Dementia Practitioner, Dementia and Alzheimer trainer, as well as a fellow in Academy of Certified Directors of Nursing Administration and a Board Certified Infection Preventionist. In addition to her impressive professional background, she is a published author with articles featured in Mobility Now and Long Term Living. Sylvia was also the recipient of the Spirit Award from the National Association of  Directors of Nursing in 2013.

Scroll to top
Translate »